Refund Policy

This policy explains when a purchase on SendKard is eligible for a refund. It applies to both the $8.99 one-time event purchase and the subscription plans.

One-Time Event Purchase ($8.99)

• Full refund: if requested within 48 hours of purchase, and before any guest has RSVPed or left a wish/message on the event.
• No refund: once either condition above is no longer met — whichever happens first — since the invitation has already been delivered and used by guests.

Subscription — First Payment

• Full refund: if requested within 48 hours of your first subscription payment, and before you have created any event under that subscription.
• No refund: once you create an event under the subscription, or 48 hours pass — whichever happens first.

Subscription — Renewal Payments

Renewal charges (your 2nd payment onward) are not refundable. To stop future charges, cancel your subscription before the next renewal date rather than requesting a refund after being charged.

How to Request a Refund

If your purchase is eligible, request a refund directly from your Order History — we review requests manually and typically respond within a few business days.

Questions about a purchase? Contact us at support@sendkard.app